Our Leadership Team

Stephanie Paddock
Executive Director

For the past 15 years I have been providing customer service within the hospitality sector. Most recently providing care service to the seniors in our community. I live by the principle that everyone deserves to be treated with dignity and respect. I am committed to providing care to our seniors that exceed their expectations. 

Emily Amos
Resident Services Manager

I have been with S&R Group in the recreation departments since 2019; starting in LTC, and then moving to Lanark Village. I love being able to interact with our residents on a personal level, being able to help and bring reassurance. I am happy to be a part of the Waterloo Heights family and to be a familiar face to those who live here for years to come. 

Jacqui Reid
Fun Coordinator

It is so rewarding to be part of such an incredible place! At Waterloo Heights, residents and team members are family. There are plenty of things to do here to keep everyone socially and physically active, including a variety of outings, games, arts and crafts, musical entertainment, fitness classes and so much more. Every day is a new adventure! My goal as FUN Coordinator is to enrich the lives of the wonderful residents here, and teach them as much as they have taught me