Frequently Asked Questions About Senior Living & Our Services

Do you have questions about senior living, the lifestyle, or what to expect at an S&R Village? Below are common questions and answers for you to read through – daily life, dining, suites, our services, and care options. Be sure to download your complimentary booklet, It’s The Right Move, to help you with the decision. When you are ready, give us a call or send us an email from the Contact Us page.

What Are The Top 10 Benefits Of Seniors Living?

  1. Stay Confident and Independent
    Enjoy privacy, freedom, and the lifestyle you choose. Many residents find their quality of life and optimism improve after moving, often saying, “I should have done this sooner.”
  2. Boost Your Well-Being
    Nutritious meals, engaging activities, outings, clubs, and spiritual programs help keep your mind, body, and spirit balanced.
  3. Make Connections
    Meet new friends, engage with staff, and enjoy meaningful social interactions while keeping ties with family and longtime friends.
  4. Enjoy Peace of Mind
    Professional staff are available 24/7 to assist with medications, personal care, or simply check in, giving you comfort and security.
  5. Gain More Freedom and Time
    No chores or home maintenance — spend your days doing what you love, from hobbies to socializing.
  6. Stay Active
    Participate in a wide range of activities, programs, and excursions. Shuttle services make shopping, appointments, and visits easy.
  7. Enjoy On-Site Amenities
    Lounges, cafés, patios, balconies, activity rooms, libraries, and beauty salons are all under one roof, offering both privacy and social opportunities.
  8. Feel Safe and Supported
    With 24/7 monitoring, friendly staff, and a supportive community, you’re surrounded by care and companionship.
  9. Personalize Your Home
    Choose from studios or 1, 2, or 3-bedroom suites and decorate as you wish, creating a comfortable and personalized space.
  10. Embracing a New Chapter Can Be FUN
    “Upsize” your life with freedom, fun, and opportunities to explore your passions in a vibrant community.

Leasing & Accommodation Questions

Yes. You’ll sign a flexible Tenancy Agreement that outlines your accommodations and service packages. It’s a month-to-month agreement, giving you flexibility and peace of mind. You’ll also receive a Care Home Information Package (CHIP) which discloses all the information that you need to enjoy Seniors Living.

Yes. Deposits hold your chosen suite and are applied toward your First Month’s Rent. If you change your mind before moving in, your deposit is fully refunded.

Only the First Month’s Rent is required at move-in. We do not collect a Last Month’s Rent deposit.

Yes, typically yearly to reflect operating costs such as maintenance, utilities, staff, and food. You’ll receive 90 days’ written notice before any increase, usually on your move-in anniversary.

Living & Lifestyle Questions

Absolutely! Personalize your suite with furnishings, décor, and keepsakes — make it truly feel like home.

Yes. Guests are welcome to dine with you. Reservations are always recommended and they can either pay for their meal at the time, or it can be added to a Resident’s monthly invoice.

Yes. Most diets, including diabetic and low-sodium, can be accommodated. For gluten-free options, residents need to buy & provide their preferred products, and we prepare them to taste.

Yes. Occasional tray service to your suite is available — please ask for details.

Cats and dogs may be permitted at select village locations.

All pets must have updated licences and vaccinations. Pets must always be under the exclusive care and control of their owner.

Pet Agreements are completed in the event of a resident’s extended absence, or to ensure the continuing care of the pet, if needed.

Complimentary parking is provided for your primary vehicle. Additional spaces may be available for a small fee.
Visitor parking is also available.

Yes. Friends and family are always welcome to participate in activities and special events.

Routine maintenance is included at no cost. Our team is also happy to help you settle in, hang pictures, or arrange your suite.

We may be able to help you access community services or add to our own care services to help you.
As each resident’s situation is unique, and our homes are also unique in the care that they can provide, our Director of Wellness can help you understand this better.

Let's Start This Journey Together

You don’t have to figure it out alone! Our simple, warm guides are ready to be your partner, helping you research options and giving you the confidence to ask all the right questions.

Where Every Day Feels Like Home

Experience the atmosphere, social community, comfort, and FUN activites that senior living has to offer.

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